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State Farm® Insurance Agent Shane Mason

4.9 out of 5 average rating (124 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Philip Minell

December 8, 2023

5  out of  5 rating by Philip Minell
"Amanda is always a great help. She’s prompt and always pleasant. Thank you Amanda!"
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Terrell Johnson

December 4, 2023

5  out of  5 rating by Terrell Johnson
"I've been a customer of State Farm (Shane Mason) for awhile now and I have nothing but good things to say about my experience. The staff is helpful, friendly and knowledgeable always willing to go the extra mile to help me out. Amanda is one of my favorites!!! I love to raz her when she answers the phone and she always laughs and takes it in stride because there just like family. I will be a State Farm customer for life!!!"
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Taylor Moor

November 21, 2023

5  out of  5 rating by Taylor Moor
"I have been with the Shane Mason, State Farm Agency for many years. Sarah is very friendly, answered all of my questions and concerns, and was able to get me the information I needed quickly. Thank you for providing great customer support."
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Daniel Berg

November 16, 2023

5  out of  5 rating by Daniel Berg
"We have insured our home and vehicles with Shane Mason and Amanda Riddle for several years now. We get good advice and reliable service. We continue to recommend the Mason agency."
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Jalisa Tripps

November 16, 2023

5  out of  5 rating by Jalisa Tripps
"Sarah was absolutely refreshing to work with; to the point, kind, provided explanations where needed and great follow through!"
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Jay Kool

November 14, 2023

5  out of  5 rating by Jay Kool
"This location has an amazing team. I had the pleasure of speaking to Amanda recently about a car accident I was in and she went above and beyond to help me. I would recommend them to family and friends."
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Andrew Kicklighter

November 12, 2023

5  out of  5 rating by Andrew Kicklighter
"They’ve been great to work with and super responsive to all inquiries when getting quotes and more. I’ve never felt pressured to choose them, unlike other agents that will bombard you with spam calls for months after you dare to fill out a quote The prices were reasonable for the area and thankfully I’ve never had to file a claim, but my experience with them has been pain free"
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Kim Arth

November 11, 2023

5  out of  5 rating by Kim Arth
"I had a great experience working with Linda and State Farm! My previous insurance company’s rates had increased so I was shopping around to get quotes. Linda was able to save me hundreds of dollars on my insurance and the switch to State Farm was so much easier and faster than I expected. I highly recommend Linda and State Farm Insurance!"
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Madeline Riebel

November 9, 2023

5  out of  5 rating by Madeline Riebel
"Everyone was very helpful and friendly. Received my quotes in a timely matter and service is always excellent!"
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Kevin Bubbers

November 7, 2023

5  out of  5 rating by Kevin Bubbers
"Linda is incredible! Easy to deal with."
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sanjit bhowmick

October 30, 2023

5  out of  5 rating by sanjit bhowmick
"Very happy interaction with Marcos! Thanks."
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Dennis Arth

October 25, 2023

5  out of  5 rating by Dennis Arth
"Linda was extremely helpful when we switched insurance companies. Gave us good suggestions and recommendations that were exactly what we needed and wanted. She’s thorough, efficient and awesome to work with!! We’re very happy with our decision to switch to Shane Mason-State Farm."
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P Berwyn

October 23, 2023

5  out of  5 rating by P Berwyn
"The staff is very friendly and extremely helpful. When I call them, they are always able to take care of my needs."
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Kari Mitchell

October 18, 2023

5  out of  5 rating by Kari Mitchell
"I have been with Shane Mason for years and would never switch. Always response and always helpful. Highly recommend."
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Longyi Bi

October 9, 2023

5  out of  5 rating by Longyi Bi
"Amanda from Shane Mason's agency has been super helpful!"
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Mike Stange

October 9, 2023

5  out of  5 rating by Mike Stange
"Amanda gives the extra effort to make certain that State Farms customers are very well served. I'm just amazed at her energy and drive, makes me tired just thinking about her abilities in customer service. Well Done and Thank You Very Much - -"
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Susan Enlow

October 3, 2023

5  out of  5 rating by Susan Enlow
"Amanda has been so helpful providing timely information and clear explanations. Good job!"
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September 29, 2023

5  out of  5 rating by D D
"Shout out to Amanda and her amazing customer service skills! I reached out to Amanda for a quote and she compiled a perfect list of the information that will be needed to get an accurate quote for my policy. I highly recommend Amanda for all of your insurance needs. Thank you again!"
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Simple SarahGirl

September 27, 2023

5  out of  5 rating by Simple SarahGirl
"Linda is my go-to gal! I request many changes with my business account and she always responds in a timely manner and makes the changes right away! I've also had a couple hiccups (car broken into) and my claim was taken care of right away and had a new window the next day. Highly recommend!"
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Alice Jevne

September 26, 2023

5  out of  5 rating by Alice Jevne
"Amanda has always been extremely helpful whenever I have called with any question. She is very knowledgeable, professional and friendly during our conversations. She follows through with everything immediately. I am always confident that any issue I have will be handled thoroughly and completely. Thank you Amanda"
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kayla pietsch

September 22, 2023

5  out of  5 rating by kayla pietsch
"Great insurance company to work with. Amanda is always kind and knowledgeable!"
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Contessa Johnson

September 22, 2023

5  out of  5 rating by Contessa Johnson
"Amanda always takes such great care to provide us the ultimate service and she is very knowledgeable. I would recommend this agency highly!"
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September 21, 2023

5  out of  5 rating by Emily
"Amanda is super responsive and takes great care of my needs."
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Lisa Yang

September 14, 2023

5  out of  5 rating by Lisa Yang
"Take care of questions and needs."
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smriti arora

September 11, 2023

5  out of  5 rating by smriti arora
"Have a very responsive staff"