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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah W

January 6, 2025

5  out of  5
rating by Sarah W
"Amanda was very helpful and responsive."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Beth O’Connor-Branch

December 31, 2024

5  out of  5
rating by Beth O’Connor-Branch
"Sarah has been an absolute dream to work with, providing exceptional customer service and direction with regard to our multi-line, multi auto policy. Her guidance with options and premium saving recommendations have been invaluable."
We responded:
"Thank you for the 5 star review and allowing us to serve your insurance needs."
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Ryan Brodowicz

December 3, 2024

5  out of  5
rating by Ryan Brodowicz
"Been working with these guys for over a decade and have never had an issue that a quick phone call didn't fix! A great group of people that are knowledgeable, friendly and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Katie Host

November 25, 2024

5  out of  5
rating by Katie Host
"I do not currently have a policy with State Farm, however, as a Property Manager, they have been super easy to work with when I have a question or need something for my residents. The responsiveness I receive leads me to believe that they provide excellent service for their customers. Specifically Kim!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Larry Houff

November 22, 2024

5  out of  5
rating by Larry Houff
"I'm never disappointed. Insurance is Insurance, but excellent customer service is extremely important."
We responded:
"Thank you for allowing us to serve your auto and home insurance needs."
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Becky Tschida

November 21, 2024

5  out of  5
rating by Becky Tschida
"We have been with State Farm for a long time. We appreciate how quickly Amanda is able to respond to questions and concerns. Thanks for such great customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Teresa F.

November 18, 2024

5  out of  5
rating by Teresa F.
"Amanda is great and quick to respond. This agency just stays on top of things."
We responded:
"Thank you for trusting us with your insurance needs."
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Dale Wahlstrom

November 18, 2024

5  out of  5
rating by Dale Wahlstrom
"We have insured through Shane's office for a long time. The office personnel are very professional and responsive. I have always had an answer to questions quickly and completely."
We responded:
"Thank you for taking the time to share your thoughts! We're glad to know you're satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we're here to help!"
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Kelli Slavik

November 15, 2024

5  out of  5
rating by Kelli Slavik
"Amanda is great to work with. I have frequent changes to my auto policies as we travel between states and she is very reliable and keeps our policies on track. I highly recommend her services."
We responded:
"Thank you for the kind words and review!"
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Jeff Ekstrand

November 13, 2024

5  out of  5
rating by Jeff Ekstrand
"Thank you for being an honest and customer focused agency!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Aziz Aresmouk

November 7, 2024

5  out of  5
rating by Aziz Aresmouk
"I Have my both house and my cars covered under State Farm insurance for long time I been dealing with Amanda for long time she’s very professional and helpful she work very hard to get you best coverage that fit your need thanks Amanda"
We responded:
"Thank you Aziz for trusting State Farm and our agency with your auto insurance and home insurance needs. We appreciate your business!!"
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Lindsay

November 5, 2024

5  out of  5
rating by Lindsay
"Just switched from progressive. Saving so much and couldn’t have been easier. Sarah Logan was so helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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brenda Fischer

November 4, 2024

5  out of  5
rating by brenda Fischer
"We are new to State Farm and using Linda and from start to finish it has been an easy transition. Linda definitely is professional and knows her stuff well! So she has been very helpful in giving suggestions for our policies to help us have the best coverage needed. She is efficient with communication so it’s been easy to talk details with and keeps the “lingo” understandable for us. Overall it’s been a great experience. Thank you Linda! Look forward to working together."
We responded:
"We appreciate earning your business and assisting you with providing the best insurance value. We agree Linda does a great job! Thank you for the review!"
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Owyn Timperley

October 29, 2024

5  out of  5
rating by Owyn Timperley
"They really helped me with my insurance needs!"
We responded:
"Thanks Owyn for the review and allowing us to serve your insurance needs."
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Stan Weese

October 24, 2024

5  out of  5
rating by Stan Weese
"Sarah has been outstanding in proactively looking at my policies and finding ways for me to make significant savings while increasing my insurance coverage at the same time. That's a big win, and one I never would have had without her concern, attention, time and effort."
We responded:
"Thank you Stan for the review and kind words about Sarah! She does a great job and cares for our customers. Thank you for trusting us with your insurance needs."
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christine uyson

October 22, 2024

5  out of  5
rating by christine uyson
"Amanda is ALWAYS prompt in responding to my requests. She’s very knowledgeable and friendly. She the takes the time to explain things and ensure my understanding. We’ve been loyal customers for years and I attribute that to the Shane Mason staff! Thank you!"
We responded:
"Thank you for the kind words and yes we have a great team and appreciate working with you on all your insurance needs!"
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Natalie Fortin

October 18, 2024

5  out of  5
rating by Natalie Fortin
"I had the pleasure of working with Amanda, and I can't recommend her enough! From the moment we started, her sense of humor lightened the mood and made the experience enjoyable. Not only was she incredibly kind and approachable, but she also demonstrated an impressive level of expertise in her field. It was clear that she knew exactly what she was doing, and her confidence inspired trust. If you have the chance to work with her, take it—you won’t be disappointed!"
We responded:
"Thank you for the thoughtful review and opportunity to work with you on your insurance needs. We appreciate your business and 5 Star review!"
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Thomas Henderson

October 17, 2024

5  out of  5
rating by Thomas Henderson
"Amanda Riddle of Shane Mason Agency did a great job in quoting my auto insurance on three cars upon my move to this state. Quote provided was easy to understand and compare to others. Very pleasant to work with. Thanks Amanda."
We responded:
"Thank you for the review! We appreciate providing your insurance needs!!"
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Melissa Ulberg

September 30, 2024

5  out of  5
rating by Melissa Ulberg
"We have had State Farm for years. While Shane isn’t our agent, Sarah Logan has been extremely helpful over the last several years when I’ve had specific questions about auto insurance."
We responded:
"Thank you Melissa for your kind word!. Sarah and our team of licensed agents are thankful to provide you with the best insurance coverage and value."
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Joe Dutcher

September 27, 2024

5  out of  5
rating by Joe Dutcher
"My family has been with State Farm for many years...Shane's a great guy and leads a wonderful team - very knowledgeable, responsive, and always willing to help. More specifically, just this past week, Amanda Riddle, was very helpful in delivering a "quick-turnaround" policy (thanks again Amanda). Would highly recommend the Shane Mason - State Farm Insurance team!"
We responded:
"Thank you Joe for trusting us with your insurance needs. We appreciate your business and relationship."
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Russell Gallagher

September 18, 2024

5  out of  5
rating by Russell Gallagher
"We were looking to replace our older vehicle and wanted to cross check the cost of insurance first. Amanda was able to turn the quote around in less than a hour. Once we decided to move forward, Amanda came through again quickly by providing a temporary card for the new vehicle to be active the date we were picking up the new vehicle. This excellent level of support makes transitions such as ours very efficient and trouble free."
We responded:
"Thank you for the review and kind words. We appreciate working with you and providing your insurance needs."
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Pat Blough

September 17, 2024

5  out of  5
rating by Pat Blough
"I appreciate your expertise and quick response to my question!"
We responded:
"Thank you for the 5 star review!"
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SCOTT Amundson

September 13, 2024

5  out of  5
rating by SCOTT Amundson
"Excellent service every time. They do a wonderful job of stepping you through any insurance process."
We responded:
"Thank you for the review and kind words."
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Allen Liu

August 29, 2024

5  out of  5
rating by Allen Liu
"Great services. I highly recommend their services."
We responded:
"Thank you for allowing us to provide your insurance needs and the 5 Star Review!!!!"
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Anne Dykstra

August 23, 2024

5  out of  5
rating by Anne Dykstra
"We met with Sarah Logan at Shane Mason's office. I was so happy that she was there and that she thoroughly reviewed the policies that we had with State Farm. She was able to secure some discounts that we were entitled to which is wonderful. We felt that she had our best interest at heart, and this was a refreshing experience. I highly recommend Sarah to anyone looking to review their existing State Farm policies, or searching for a new insurance agent or company."
We responded:
"Thank you Anne for the kind words and trusting us with your insurance needs. "