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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Johnson

March 19, 2025

5  out of  5
rating by Jeff Johnson
"Shane is a great agent and we have been with him for many years. His staff is also very easy to work with and very responsive and helpful when we need them."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Corey Smith

March 17, 2025

5  out of  5
rating by Corey Smith
"Amanda Riddle with Shane Mason’s State Farm team was so incredibly helpful to my small business as we begin to do Pop-Up shops throughout the year! Thanks so much for the speedy turnaround!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Vicky Mitchell

March 12, 2025

5  out of  5
rating by Vicky Mitchell
"Amanda at Shane Mason agency is great to work with. She is efficient and knowledgeable!"
We responded:
"Thank you for the kind words and review!!"
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Allen Liu

February 28, 2025

5  out of  5
rating by Allen Liu
"Great services. I highly recommend their services."
We responded:
"Thank you for allowing us to provide your insurance needs and the 5 Star Review!!!!"
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Won Geun Lee

February 19, 2025

5  out of  5
rating by Won Geun Lee
"Amanda Riddle is an exceptional and trustworthy auto insurance agent. She takes the time to carefully understand her clients' needs and recommends the most suitable insurance options, which is truly impressive. Amanda answers every question with clarity and kindness, making the process of securing insurance simple and stress-free. Her quick and efficient responses ensured that everything went smoothly, and working with her has always been a pleasant experience. Thanks to Amanda, I could confidently choose the right insurance plan, and I look forward to relying on her expertise in the future. Highly recommend her services and professionalism! Thank you, Amanda!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Larry Borgen

February 18, 2025

5  out of  5
rating by Larry Borgen
"The folks at the Shane Mason Agency are second to none. I have known staffer Linda Arth for many years and she is top notch. Always quick to respond and her knowledge of business is outstanding. I have worked with the Shane Mason Agency for several decades now and have always been very impressed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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George Schneider

February 13, 2025

5  out of  5
rating by George Schneider
"Great Service! Thanks Linda!"
We responded:
"Thanks George for the review! I appreciate it!!"
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White Crane Construction Angela C

February 12, 2025

5  out of  5
rating by White Crane Construction Angela C
"Excellent Customer Service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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James Gallagher

February 7, 2025

5  out of  5
rating by James Gallagher
"Amanda R helped out with my quote and was very quick and helpful to address my concerns! Thanks!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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temitayo folorunso

February 4, 2025

5  out of  5
rating by temitayo folorunso
"Awesome service. Shane helped me understand the various insurance plans and I was able to choose the right one for my needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mikki Johnson

January 20, 2025

5  out of  5
rating by Mikki Johnson
"Shane, Sarah, Linda, and team have always been straight with us and looked to help us get the right coverage and price."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jack Hohag

January 16, 2025

5  out of  5
rating by Jack Hohag
"Kim is cordial and helpful; very pleasant to talk with, and very ready to help. Thanks Kim!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Topee Jackson

January 13, 2025

5  out of  5
rating by Topee Jackson
"Excellent services"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sarah W

January 6, 2025

5  out of  5
rating by Sarah W
"Amanda was very helpful and responsive."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Beth O’Connor-Branch

December 31, 2024

5  out of  5
rating by Beth O’Connor-Branch
"Sarah has been an absolute dream to work with, providing exceptional customer service and direction with regard to our multi-line, multi auto policy. Her guidance with options and premium saving recommendations have been invaluable."
We responded:
"Thank you for the 5 star review and allowing us to serve your insurance needs."
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Ryan Brodowicz

December 3, 2024

5  out of  5
rating by Ryan Brodowicz
"Been working with these guys for over a decade and have never had an issue that a quick phone call didn't fix! A great group of people that are knowledgeable, friendly and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Katie Host

November 25, 2024

5  out of  5
rating by Katie Host
"I do not currently have a policy with State Farm, however, as a Property Manager, they have been super easy to work with when I have a question or need something for my residents. The responsiveness I receive leads me to believe that they provide excellent service for their customers. Specifically Kim!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Larry Houff

November 22, 2024

5  out of  5
rating by Larry Houff
"I'm never disappointed. Insurance is Insurance, but excellent customer service is extremely important."
We responded:
"Thank you for allowing us to serve your auto and home insurance needs."
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Becky Tschida

November 21, 2024

5  out of  5
rating by Becky Tschida
"We have been with State Farm for a long time. We appreciate how quickly Amanda is able to respond to questions and concerns. Thanks for such great customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Teresa F.

November 18, 2024

5  out of  5
rating by Teresa F.
"Amanda is great and quick to respond. This agency just stays on top of things."
We responded:
"Thank you for trusting us with your insurance needs."
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Dale Wahlstrom

November 18, 2024

5  out of  5
rating by Dale Wahlstrom
"We have insured through Shane's office for a long time. The office personnel are very professional and responsive. I have always had an answer to questions quickly and completely."
We responded:
"Thank you for taking the time to share your thoughts! We're glad to know you're satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we're here to help!"
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Kelli Slavik

November 15, 2024

5  out of  5
rating by Kelli Slavik
"Amanda is great to work with. I have frequent changes to my auto policies as we travel between states and she is very reliable and keeps our policies on track. I highly recommend her services."
We responded:
"Thank you for the kind words and review!"
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Jeff Ekstrand

November 13, 2024

5  out of  5
rating by Jeff Ekstrand
"Thank you for being an honest and customer focused agency!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Aziz Aresmouk

November 7, 2024

5  out of  5
rating by Aziz Aresmouk
"I Have my both house and my cars covered under State Farm insurance for long time I been dealing with Amanda for long time she’s very professional and helpful she work very hard to get you best coverage that fit your need thanks Amanda"
We responded:
"Thank you Aziz for trusting State Farm and our agency with your auto insurance and home insurance needs. We appreciate your business!!"
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Lindsay

November 5, 2024

5  out of  5
rating by Lindsay
"Just switched from progressive. Saving so much and couldn’t have been easier. Sarah Logan was so helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."