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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Ulberg

September 30, 2024

5  out of  5
rating by Melissa Ulberg
"We have had State Farm for years. While Shane isn’t our agent, Sarah Logan has been extremely helpful over the last several years when I’ve had specific questions about auto insurance."
We responded:
"Thank you Melissa for your kind word!. Sarah and our team of licensed agents are thankful to provide you with the best insurance coverage and value."
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Joe Dutcher

September 27, 2024

5  out of  5
rating by Joe Dutcher
"My family has been with State Farm for many years...Shane's a great guy and leads a wonderful team - very knowledgeable, responsive, and always willing to help. More specifically, just this past week, Amanda Riddle, was very helpful in delivering a "quick-turnaround" policy (thanks again Amanda). Would highly recommend the Shane Mason - State Farm Insurance team!"
We responded:
"Thank you Joe for trusting us with your insurance needs. We appreciate your business and relationship."
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Russell Gallagher

September 18, 2024

5  out of  5
rating by Russell Gallagher
"We were looking to replace our older vehicle and wanted to cross check the cost of insurance first. Amanda was able to turn the quote around in less than a hour. Once we decided to move forward, Amanda came through again quickly by providing a temporary card for the new vehicle to be active the date we were picking up the new vehicle. This excellent level of support makes transitions such as ours very efficient and trouble free."
We responded:
"Thank you for the review and kind words. We appreciate working with you and providing your insurance needs."
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Pat Blough

September 17, 2024

5  out of  5
rating by Pat Blough
"I appreciate your expertise and quick response to my question!"
We responded:
"Thank you for the 5 star review!"
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SCOTT Amundson

September 13, 2024

5  out of  5
rating by SCOTT Amundson
"Excellent service every time. They do a wonderful job of stepping you through any insurance process."
We responded:
"Thank you for the review and kind words."
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Allen Liu

August 29, 2024

5  out of  5
rating by Allen Liu
"Great services. I highly recommend their services."
We responded:
"Thank you for allowing us to provide your insurance needs and the 5 Star Review!!!!"
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Beth O’Connor-Branch

August 28, 2024

5  out of  5
rating by Beth O’Connor-Branch
"Amanda has been highly responsive to all our home and auto insurance needs!"
We responded:
"Thank you for the 5 star review and allowing us to serve your insurance needs."
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Anne Dykstra

August 23, 2024

5  out of  5
rating by Anne Dykstra
"We met with Sarah Logan at Shane Mason's office. I was so happy that she was there and that she thoroughly reviewed the policies that we had with State Farm. She was able to secure some discounts that we were entitled to which is wonderful. We felt that she had our best interest at heart, and this was a refreshing experience. I highly recommend Sarah to anyone looking to review their existing State Farm policies, or searching for a new insurance agent or company."
We responded:
"Thank you Anne for the kind words and trusting us with your insurance needs. "
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John Kapas

August 21, 2024

5  out of  5
rating by John Kapas
"Wonderful family owned insurance company that puts great individual care and focus on protecting your assets. Friendly and helpful team that takes extra time to make sure you have the right coverage at best value."
We responded:
"Thank you for the opportunity to earn your insurance business and the kind words!!"
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Aziz Aresmouk

August 14, 2024

5  out of  5
rating by Aziz Aresmouk
"I Have my both house and my cars covered under State Farm insurance for long time I been dealing with Amanda for long time she’s very professional and helpful she work very hard to get you best coverage that fit your need thanks Amanda"
We responded:
"Thank you Aziz for trusting State Farm and our agency with your auto insurance and home insurance needs. We appreciate your business!!"
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H Josin

August 5, 2024

5  out of  5
rating by H Josin
"Very detailed and attentive. Always quickly responds"
We responded:
"Thank you for the 5 star review and kind words!!"
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John Nelson

July 23, 2024

5  out of  5
rating by John Nelson
"Amanda at State Farm is great! Every time I call or email she takes care of all my insurance needs. Recently picked up a new Harley while in Roger’s Arkansas and could not drive it off the lot. Until I had prof of insurance. Amanda took care of insurance ASAP so I could continue on my road trip!"
We responded:
"John congratulations on your new Harley and thank you for the 5 Star review and kind words. We love working with you and providing your insurance needs."
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Jennifer Ciesielski

July 22, 2024

5  out of  5
rating by Jennifer Ciesielski
"Shane Mason Agency is easy to work with and they offer their clients insurance that fits their personal needs."
We responded:
"Thank you for trusting us with your insurance needs. We appreciate the review and kind words!"
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Christopher Thell

July 21, 2024

5  out of  5
rating by Christopher Thell
"I’ve had all my insurance through Shane Mason State Farm for over 20 years and highly recommend them! I recently wanted to review all my policies and Sarah was very helpful going over all the options and making adjustments. Shortly later, my wife purchased a new vehicle and Amanda made the process of updating our account super simple."
We responded:
"Thank you Christopher for your review and kind words. We love working with our customers and providing their insurance needs."
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Dannette Doleys

July 12, 2024

5  out of  5
rating by Dannette Doleys
"Amanda is great! She is very timely in her response and willing to go the extra mile to help."
We responded:
"Thank you for your kinds words and allowing us to serve as your insurance agency!"
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stewart cariveau

July 8, 2024

5  out of  5
rating by stewart cariveau
"amanda... thorough..."
We responded:
"Thank you for the review!! "
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Steve Ferley

July 8, 2024

5  out of  5
rating by Steve Ferley
"Great prompt service from Beau when I requested an emailed copy of my HO-6 policy that I needed for my mortgage company Thank you, Beau!"
We responded:
"Thank you for the 5 star review and kind words. We appreciate working with you and providing your insurance needs."
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Víctor Manuel Leal Parra

July 8, 2024

5  out of  5
rating by Víctor Manuel Leal Parra
"Super friendly and responsible"
We responded:
"Thank you for the 5 star review and allowing us to service your insurance needs."
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Lance B

July 3, 2024

5  out of  5
rating by Lance B
"I recently became a new customer with State Farm's Shane Mason. His team thoroughly reviewed my insurance needs, ensuring I had the best coverage possible. The onboarding process was seamless, and the customer service was top-notch. Shane's depth of knowledge was impressive, offering insightful options to improve my coverage. I highly recommend Shane for anyone looking to review their insurance needs or switch providers."
We responded:
"Thank you for trusting us with your insurance needs. We appreciate your business, kind words and 5 star review!"
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Lisa Yang

June 21, 2024

5  out of  5
rating by Lisa Yang
"Amanda took care of my questions and needs."
We responded:
"Thank you for the 5 stars!!"
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Chris Empson

June 19, 2024

5  out of  5
rating by Chris Empson
"Working with Amanda has been wonderful. Very knowledgeable and always willing to jump in and help out. I would highly recommend her."
We responded:
"Thank you for the opportunity to work with your insurance needs. We agree Amanda really cares about our customers!"
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Mike Higgins

June 18, 2024

5  out of  5
rating by Mike Higgins
"Amanda was great to work with and took care of all my needs quickly and competently"
We responded:
"Thanks for the review! We appreciate your business and providing you with your insurance needs."
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Eric Schmidley

June 15, 2024

5  out of  5
rating by Eric Schmidley
"Amanda was an absolute pleasure to work with! She helped me with renter’s insurance and is now helping me with Car Insurance! Definitely recommend going through her!!"
We responded:
"Thank you for the review and kind words. We appreciate working with you and your auto and home insurance needs."
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Luke Hamilton

June 12, 2024

5  out of  5
rating by Luke Hamilton
"When people think insurance, they think about how the insurance company will try to take them for every penny. Not Shane Mason! They have went out of their way to personally help me save the most money and maximize my insurance with State Farm. Shout out to Sarah Logan for amazing service!"
We responded:
"Thank you for the review and kind words. We appreciate your business and working with people on their insurance needs."
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MaryBeth McGowan

June 8, 2024

5  out of  5
rating by MaryBeth McGowan
"Amanda was quick with providing information, explained it all thoroughly, she was responsive to questions. She was clear in explaining the policy changes, I truly appreciated the experience."
We responded:
"Thank you for the 5 Stars!! We appreciate your business and providing your insurance needs."