State Farm® Insurance Agent Shane Mason

"I'm never disappointed. Insurance is Insurance, but excellent customer service is extremely important."

"They’ve been great to work with over the few years I've had them, Amanda has always been super responsive and great to work with whenever we had questions!"

"We have been with State Farm for a long time. We appreciate how quickly Amanda is able to respond to questions and concerns. Thanks for such great customer service!"

"I had the pleasure of meeting Jon Haakenson today! I just wanted to share what a great experience it was. He was incredibly personable, friendly, and easy to talk to. Very genuine. It’s clear he really cares about helping people and providing great service. Definitely the kind of place and person that deserves recognition. 😉"

"The Mason agency is a knowledgeable and easy-to-work-with professional insurance agency. The staff is well-trained and experienced in the insurance industry, which makes the process of obtaining insurance much simpler. I highly recommend the Mason agency to anyone looking for reliable insurance services."

"Shane meets all my expectations! He is very attentive and proactive to my financial needs. Thank you for all you do! Monica"

"Hi, I recently had a telephone discussion about my car and homeowners insurance needs with Sarah Logan. She was extremely nice and knowledgeable, gave me many options, and was an excellent listener when I had questions. I need to check in more often (like once a year) to update and/or learn more about what is going on with my insurance, and Sarah was wonderful also with sending a followup email and call after our discussion. I feel very comfortable and confident with my choice of State Farm for insurance going forward :)"

"Sarah Logan was great going over my annual review on all my auto insurance coverages and home owner's insurance. She sent email in advance with PDF attached, so it made it easy to see all the additional products and services that State Farm has to offer. She answered all my questions, and also sent follow-up email that includes all the additional products and services we touched base on."

"Excellent customer service. Very comprehensive and professional. We’ve been working with them for over a dozen years and plan on staying with them forever."

"Shane Mason’s office continually delivers the best service for all my insurance needs! I have full trust in the staff to provide the knowledge and assistance I need to guarantee the best coverage for my possessions!"

"We are very satisfied with the service we received from State Farm Insurance .Sarah is professional, knowledgeable, and always ready to help. Everything was explained clearly, and the whole process was smooth and stress-free. Highly recommend! Alex"

"Amanda Riddle was great. Answered all my questions and was able to insure my car at a great rate."

"Great communication and keep people informed"

"Very professional, knowledgeable, polite. Great office and staff to put your insurance/investment trust in.,"

"I've worked with Shane Mason and Amanda Riddle for years. I've always appreciated their efforts to really know how we are (and remember us between conversations) and to understand our family's needs. I have three kids who all became new drivers in the last few years and they made things easy to add them and were very patient when we talked through the inevitable ding(s) that happened. We also have moved and took that opportunity to shop around and we ended right back with Shane and Amanda for so many reasons."

"I have dealt with Amanda Riddle at the Shane Mason office as well as Sarah Logan, and have appreciated their kind and pleasant assistance whenever I have needed it."

"Amanda is fantastic and always delivers. I don't know what Sharon and I would without her."

"Auto, Home, and Personal liability insurance. Good customer service. Home and Personal liability premiums keep increasing every year."

"I spoke with Duke Steigars pertaining to car insurance on my 2007 Camry. He was very knowledgeable, kind, and professional. I’ve been with Shane Mason’s State Farm for over 25 years I highly recommend them."

"Amanda is great and quick to respond. This agency just stays on top of things. Amanda always gets back to me, she is knowledgeable and very timely in getting things done! Love it!"

"Super friendly and responsible"

"Amanda has consistently been extremely helpful whenever I’ve needed answers or clarification. She takes the time to ensure I understand the information and is always approachable and willing to assist. In addition, her friendly and positive attitude makes every interaction a pleasant experience. I truly appreciate her reliability, professionalism, and the genuine support she provides whenever I reach out."

"Amanda Riddle be the best insurance agent in the company, love talking to her and great prices!"

"Amanda is incredibly knowledgeable and a dream to work with. Very professional, timely, and helpful."

"I recommend working with Amanda- she is highly skilled interpersonally and anticipates questions and issues before they even arise! She’s also lovely to talk with, carrying a personable professionalism that feels just right. Sometimes I worry that the art of customer service had been lost, but working with the Amandas of the world tells me otherwise!"